FAQ’s

Start by booking a CARE Appointment with one of our Patient Care Coordinators. They’ll walk you through next steps, cost, labs, and help determine if our services are a good fit before you meet with a provider.
A CARE Appointment is a quick call with a care coordinator (not a licensed provider) designed to answer your questions, discuss pricing, explain our programs, and make sure you’re fully supported before deciding to meet with a provider.

Book CARE Appointment
Getting started with Superior Health and Wellness involves a few simple steps:
1. Book Your First Appointment: Schedule your initial consultation with a Superior Provider through our online scheduling system or by contacting our office at 1-855-724-WELL.
2. Complete Lab Work: You will need to complete lab work prior to your consultation. Lab work can be done within 24-48 hours of booking your appointment.
3. Meet with a Superior Provider: During your consultation, we will review your lab results, medical history, and health goals.
4. Receive Your Approved Products: Your approved Superior products and prescriptions will be delivered directly to you within 7-10 business days.
Yes—lab work is essential for understanding your unique health profile and determining the most effective treatment plan. Our coordinators will guide you through the process and help you get your labs done locally at LabCorp.
The minimum lab tests we require include:
- CBC (Complete Blood Count)
- CMP (Comprehensive Metabolic Panel)
- Thyroid Panel
- Lipid Panel
- Hormone Panel (including Testosterone, Estradiol, FSH, LH, and PSA for men, Progesterone for women)
We recommend submitting your lab results at least 3 days before your provider appointment to allow time for review and any follow-up testing if needed.
The $150 new patient fee covers both your required lab work and your initial provider appointment.
Yes! All appointments are conveniently done through secure telemedicine, allowing you to receive care from anywhere in Texas or Florida.
Yes—our providers are currently licensed in Texas and Florida. Telehealth services are currently available to patients residing in states where Superior providers are licensed. You must have a shipping address located in a participating state and must be a resident of Texas or Florida, verified by a state-issued ID. We are unable to ship medications to states where we do not have licensed providers, unless under limited circumstances to continue care for an established patient. Delivery times may vary due to factors such as pharmacy processing, shipping, product availability, and completion of payment, which are beyond the control of Superior Health and Wellness.

NO one-size-fits-all solutions

Your care plan is tailored to your health history, lab results, and personal goals. This ensures treatments are safe, effective, and designed for long-term results.

Telehealth services and medication shipments are limited to patients who reside in Texas or Florida and have a verified state-issued ID.

Visuals are for illustrative purposes only; individuals shown are not actual patients. Individual results may vary.

Simple Steps to Get Started

Care streamlined for your convenience

A tablet displaying a calendar for a health and wellness clinic, with appointments scheduled throughout the month, alongside a small potted succulent plant on the left and a person's hand typing on a white keyboard.

Step One:
Book Your First Appointment

You can book an initial consultation with a Superior Provider online or schedule a free discovery call with a member of our care team.

During this first visit, your provider gets to know your symptoms, history, and goals so your care plan reflects your whole health picture.

Step Two:
Complete Your Lab Work

A medical clipboard holds a laboratory test form, with a stethoscope, a pen, and a small black flashlight nearby, and a health and wellness card on the side.

Before your consultation, lab work is required to help your provider understand what your body needs.

- Labs can be completed within 24–48 hours of booking your appointment at your nearest Labcorp.
- You will receive a lab confirmation from our team with instructions, depending on your state and service.
- Once your results return, they sync directly to Superior Health’s medical team.
Labs allow us to create a plan that is safe, individualized, and based on objective data.

Step Three:
Complete Required Forms & Verification

A person in a white shirt is signing a document titled 'Superior Health & Wellness.' The image shows a digital overlay with checkmarks and a signature line on a transparent blue background.

Before your appointment, you’ll need to finish a few important steps so your provider can prepare for your visit.

- Review and sign your consent forms
- Provide your health history details
- Upload a state-issued photo IDs
IMPORTANT: Your prescriptions cannot be processed or sent to the pharmacy, if you don’t complete the items listed above.

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Step Four:
Meet With Your Superior Provider

Your consultation is where everything comes together. Your provider will review your lab results and build a health plan around your goals.

- Review your lab results with a provider
- Review medical history and current symptoms
- Incorporate Lifestyle factors and wellness goals in health plan
This is a collaborative conversation. You’ll discuss options, ask questions, and determine which health options feel right for you.

Step Five:
Receive Your
Approved Superior Products

Once your provider finalizes your plan, any approved products or prescriptions will be filled through Superior’s partnered third-party licensed pharmacies and shipped directly to your home.

Most orders arrive within 7–10 business days
Your care team will review dosing, storage, and follow-up instructions
Refills, adjustments, and ongoing support are available through the Superior Resource Hub.

Your provider will only recommend treatment if it’s clinically appropriate based on your lab results, medical eligibility, and health goals.

Assorted pharmaceutical packages and bottles labeled for hormone replacement therapy, including testosterone, progesterone, and estradiol.

Superior care led by clinicians who take you seriously

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Work With Us

Russell Skinner, MD

Owner & Executive Medical Physician

Dr. Skinner founded Superior Health & Wellness on a simple principle: care that feels like a medical concierge experience, without the concierge price tag, built around a plan that starts with your own labs. He sets the clinical standard; our licensed providers bring their own expertise to every protocol, working together to get to know your history and your goals

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Provider Team

Your protocol is built by a provider who knows your labs, your history, and your goals, not a script. Meet the team behind your care:

Licensed Superior Providers

→ Kylie Culp, APRN, FNP | TX

→ Amy Speer, PA-C | TX

→ Lisa Goddard, APRN, NP | FL

Alicia Harrison, NP, A woman with long brown hair wearing a white blazer and black pants, smiling while sitting on a light-colored sofa with pillows, in a bright room.

Alicia Harrison, APRN, FNP-C

Alicia writes the guides and articles you'll find across Superior's Learning Hub, translating real clinical expertise into information you can actually use to make decisions about your own health.

Clinical Education Lead

Tommy Fleury

Tommy collaborates with Alicia to build the workout and nutrition resources available to patients, and partners with Dr. Skinner on special offerings patients can take advantage of alongside their treatment.

Fitness & Nutrition Specialist