FAQ’s

  • Start by booking a CARE Appointment with one of our Patient Care Coordinators. They’ll walk you through next steps, cost, labs, and help determine if our services are a good fit before you meet with a provider.

    A CARE Appointment is a quick call with a care coordinator (not a licensed licensed) designed to answer your questions, discuss pricing, explain our programs, and make sure you’re fully supported before deciding to meet with a provider.

  • Getting started with Superior Health and Wellness involves a few simple steps:

    1. Book Your First Appointment: Schedule your initial consultation with a Superior Provider through our online scheduling system or by contacting our office at 1-855-724-WELL.

    2. Complete Lab Work: You will need to complete lab work prior to your consultation. Lab work can be done within 24-48 hours of booking your appointment.

    3. Meet with a Superior Provider: During your consultation, we will review your lab results, medical history, and health goals.

    4. Receive Your Approved Products: Your approved Superior products and prescriptions will be delivered directly to you within 7-10 business days.

  • Yes—lab work is essential for understanding your unique health profile and determining the most effective treatment plan. Our coordinators will guide you through the process and help you get your labs done locally at LabCorp.

    The minimum lab tests we require include:

    • CBC (Complete Blood Count)

    • CMP (Comprehensive Metabolic Panel)

    • Thyroid Panel

    • Lipid Panel

    • Hormone Panel (including Testosterone, Estradiol, FSH, LH, and PSA for men, Progesterone for women)

    We recommend submitting your lab results at least 3 days before your provider appointment to allow time for review and any follow-up testing if needed.

  • Yes! All appointments are conveniently done through secure telemedicine, allowing you to receive care from anywhere in Texas or Florida.

  • Yes—our providers are currently licensed in Texas and Florida. You must be located in one of these states to receive treatment or prescriptions.