FAQ’s

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  • Start by booking a CARE Appointment with one of our Patient Care Coordinators. They’ll walk you through next steps, cost, labs, and help determine if our services are a good fit before you meet with a provider.

    A CARE Appointment is a quick call with a care coordinator (not a licensed provider) designed to answer your questions, discuss pricing, explain our programs, and make sure you’re fully supported before deciding to meet with a provider.

    Book CARE Appointment

  • Getting started with Superior Health and Wellness involves a few simple steps:

    1. Book Your First Appointment: Schedule your initial consultation with a Superior Provider through our online scheduling system or by contacting our office at 1-855-724-WELL.

    2. Complete Lab Work: You will need to complete lab work prior to your consultation. Lab work can be done within 24-48 hours of booking your appointment.

    3. Meet with a Superior Provider: During your consultation, we will review your lab results, medical history, and health goals.

    4. Receive Your Approved Products: Your approved Superior products and prescriptions will be delivered directly to you within 7-10 business days.

  • Yes—lab work is essential for understanding your unique health profile and determining the most effective treatment plan. Our coordinators will guide you through the process and help you get your labs done locally at LabCorp.

    The minimum lab tests we require include:

    • CBC (Complete Blood Count)

    • CMP (Comprehensive Metabolic Panel)

    • Thyroid Panel

    • Lipid Panel

    • Hormone Panel (including Testosterone, Estradiol, FSH, LH, and PSA for men, Progesterone for women)

    We recommend submitting your lab results at least 3 days before your provider appointment to allow time for review and any follow-up testing if needed.

    The $150 new patient fee covers both your required lab work and your initial provider appointment.

  • Yes! All appointments are conveniently done through secure telemedicine, allowing you to receive care from anywhere in Texas or Florida.

  • Yes—our providers are currently licensed in Texas and Florida. Telehealth services are currently available to patients residing in states where Superior providers are licensed. You must have a shipping address located in a participating state and must be a resident of Texas or Florida, verified by a state-issued ID. We are unable to ship medications to states where we do not have licensed providers, unless under limited circumstances to continue care for an established patient. Delivery times may vary due to factors such as pharmacy processing, shipping, product availability, and completion of payment, which are beyond the control of Superior Health and Wellness.